About this guide
Conventions used in this guide
This guide uses a special format to show the path to a specific menu option. Rather that specifying all menu titles, we will use the greater than sign '>' and italics.
Example : Programmes>LoriotPro>LoriotPro.
Links to websites and e-mail addresses are shown in blue:
These special tags warn you about tricks and traps
Remark : This calls your attention to a remark or a tricks.
This icon calls your attention to a possible trap.
How to get technical support.
For technical support, fill the form available on our WEB site under Service & Support. Your support request will be assigned a case number that will allow us to follow your request.
You can also send an e-mail directly to firstname.lastname@example.org. Specify your problem and the context of the problem in the e-mail, and we will try to help you as soon as possible.
There are many tips and tricks available on our website. Consult the How To for having access to our last tricks about network management.