SMS Dispatch Manager is an intelligent tool that allows you to receive timely notifications on the anomalies of
your network system on your mobile phone. It is a program running under Microsoft Windows that allows you to send SMS via a GSM modem physically connected to your system.
The originality of the SMS Dispatch Manager program is linked to its ability to acknowledge and escalate the SMS messages. Anywhere it is vital that the SMS message is effectively taken into account quickly by one or more recipients, this solution provides the maximum guaranty of delivery.
Sending SMS from a directly connected modem also provides additional level of security by eliminating the risk of unavailability of network equipment and other intermediate gateways required in many solutions of our competitors. Add a UPS to power the system and the modem and then you have a SMS notification tool with a very high availability very reassuring for monitoring fire or air conditioning failure, flood, etc.
This program can work individually or within our monitoring solution LoriotPro. The support of acknowledgment functions and the three levels of escalation makes it the ideal program for all the monitoring and alarm solutions in a Windows environment (Perfmon, CMOS, OV ..) but also on Windows Events or on email receptions.
If you are looking for an autonomous solution for sending SMS, you can interface our SMS Dispatch Manager solution with most Windows programs. Provided in the package, the SMS program editor allows any third-party program to create an SMS which will be filed in a queue. In this case, the SMS Editor is used in command line mode and facilitates the creation of SMS messages from any application located on any computer on your network. With the SMS Editor you can also through its GUI to manually create a text message.
If you opt for SMS Dispatch Manager as an add-on to our network monitoring program LoriotPro, it allows you to receive directly on your mobile phone alarms generated by the system.
This additional LoriotPro module frees you up to take care of your other
tasks without compromising the health of your network, while LoriotPro does what it does best; monitoring your network devices. It is no longer
necessary to stay glued to your screen for fear of missing an alert or alarm. Incase of any anomaly or
network failure, LoriotPro sends a signal to the SMS Dispatch Manager which in
turn sends you a notification by SMS.
The LoriotPro SNMP Manager can forward any events to the SMS Dispatch
Manager. The event is sent to a recipient list configured in the SMS
Dispatch Manager Interface.
A recipient list can be composed of a single or
multiple recipients (user�s phone number) at the same or different
escalation level.
The SMS Manager uses a 3 level escalation process which
requires an �acknowledge message� from the recipient.
This is a
confirmation that the alert has been received and is being handled. Failure to
respond within a pre-defined time frame will automatically trigger the escalation
process.
A new text message will then be sent to the designated recipient
at the next level.
You are free to define your escalation process and response
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Unlike other SMS solutions which use an Internet Gateway for
sending messages, this module is largely autonomous.
The SMS alerts are sent from a GSM modem which is directly
connected to LoriotPro. LoriotPro generates events and alarms which are transmitted to the SMS Dispatch Manager and then to your
mobile phone.
Since SMS Dispatch Manager is entirely autonomous of your network, it
gives you additional security because even if your entire network
crashes you can still receive notifications on your mobile phone.
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An intuitive graphical interface allows you to control at any time the
status of each message in the Queue. It is straight forward to see who has
acknowledged a SMS at which level of the escalation process.
Security limits can
be set on the SMS queue manager to avoid any unwanted behaviour. History files
keep traces of all treated SMS and their last status.
System Requirements:
- LoriotPro version 5 release (ce) or higher
- GSM modem or a GSM telephone with a modem that
has a usb/serial port access (see list in our documentation or consult
your service provider)
- SMS service subscription (with SIM card)
This
free software from Luteus is pad enable
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