The LoriotPro SNMP Manager can forward any events to the SMS Dispatch Manager. The event is sent to a recipient list configured in the SMS Dispatch Manager Interface.

A recipient list can be composed of a single or multiple recipients (user’s phone number) at the same or different escalation level.

The SMS Manager uses a 3 level escalation process which requires an “acknowledge message” from the recipient.

This is a confirmation that the alert has been received and is being handled. Failure to respond within a pre-defined time frame will automatically trigger the escalation process.

A new text message will then be sent to the designated recipient at the next level.

You are free to define your escalation process and response times.

Unlike other SMS solutions which use an Internet Gateway for sending messages, this module is largely autonomous.

The SMS alerts are sent from a GSM modem which is directly connected to LoriotPro. LoriotPro generates events and alarms which are transmitted to the SMS Dispatch Manager and then to your mobile phone.

Since SMS Dispatch Manager is entirely autonomous of your network, it gives you additional security because even if your entire network crashes you can still receive notifications on your mobile phone.